Seven people were arrested when the Delhi police busted a fake call centre who allegedly duped foreign nationals by posing as members of Amazon’s technical support team, the officials said on Friday.
The officials identified the accused as Gaurav (24), Amit Anand (46), Ajneesh Rana (37), Aryan Saxena (21), Yogesh Prasad (28), Naveen Kumar (22), and Aman Preet Kaur (24).
The seven arrested were running an international online cheating racket in west Delhi’s Tilak Nagar and were engaged in using illegal techniques and VOIP calling to dupe the people.
The senior police official found that they were cheating the people based in the US by posing as officials of the technical support team of Amazon.
The police reached Ganesh Nagar on Thursday, where the seven accused were found busy in making calls by impersonating as the officials of Amazon’s tech support team.
Deputy Commissioner of Police (West), Urvija Goel, said that the three owners Gaurav, Anand, and Rana and four tele-callers; Saxena, Prasad, Kumar and Kaur were also found in the cheating.
The accused agreed that they were engaged in calling foreign nationals by posing as officials of the tech support team.
The police said on elaborating the modus operandi, the foreign nationals were first sent a pre-recorded threatening call claiming to be from amazon. The victims had been told about the suspicious transactions that took place in their amazon account.
The accused later persuaded the victims to connect to be able to resolve the issue, which in actuality did not exist, and through that the accused got access to the victim’s computer or phones.
On the maximum exploitation of the victim financially, their calls were blocked. The numbers used by the accused were spoofed VOIP numbers, there was no possibility of calling back or tracing the number. They procured the details of the US residents using illegal techniques, VOIP calling and caller ID spoofing.
The total amount cheated by the accused has been estimated to be in crores.