Delhi metro to make ticketing contactless with QR code, digital payment

The Delhi Metro Rail Corporation (DMRC) has settled on a plan of action to go cashless and contactless in view of the pandemic. DMRC has decided to introduce QR code digital payment based ticketing.

The Delhi Metro earlier introduced Automatic Fare Collection (AFC) system amid the pandemic. It has now invited private companies to upgrade its AFC to make QR codes and bank accounts available on the machine.

The QR code-based ticketing system is available only on Delhi Metro’s airport express line. The tickets are issued through an app named Ridlr by which the commuters scan a QR code. Users log in with their mobile number and email ID  and buy tickets by choosing their starting point, destination, and the number of passengers. The app allows the purchase of 6 tickets at a time.

“There is a need for comprehensive maintenance of the AFC system of our Phase I, II, and III stations. The existing AFC technology and infrastructure (hardware and software) needs to be updated. The key dates for delivery and commissioning will be detailed out in the Request for Proposal document,” said Anuj Dayal, executive director, corporate communication, DMRC.

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