The Ministry of Electronics and IT clarified in a press release on Sunday stated that the National Informatics Centre (NIC) email system was safe and secure.
The official notice dismissed the media story about NIC emails and passwords being exposed due to the data breach in organisations like Air India, Big Basket and Domino’s. The press release clarified that there had been no data breach in the email system maintained by the NIC.
It further noted that a cybersecurity compromise on external portals may not affect government email service users unless the government users enrolled on these portals using their government email address and used the same password as the one used in the government email account.
“NIC email system has put in place several security measures such as two factor authentication and change of password in 90 days,” the government statement stated. “Further, any change of password in NIC email requires mobile OTP and if the mobile OTP is incorrect then change of password will not be possible.”
According to the statement, any phishing effort involving NIC email can be mitigated by NIC. regular user awareness campaigns are also conducted which keep users informed of potential risks and safety protocols.